Shipping Policy at Vippmarket

1. Shipping Coverage

We provide shipping services within Vietnam and the United States.

2. Shipping in Vietnam

  • Shipping Fee: Free shipping on all orders within Vietnam.

  • Processing Time: 1–2 business days (Monday to Friday).

  • Estimated Delivery Time: 3–5 business days (Monday to Friday).

  • Total Shipping Time: 4–7 business days, depending on your location and the selected shipping method at checkout.

3. Shipping in the United States

  • Processing Time: 1–2 business days.

  • Delivery Time: 5–9 business days.

  • Total Time: 6–11 business days.

  • Shipping Fee: Free shipping on all orders.

4. Order Processing Time

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.
In cases of high order volume, shipments may be delayed by a few days. Please allow additional time for transit.
If there is a significant delay, we will contact you via email or phone.

5. Shipping Confirmation & Order Tracking

You will receive a shipping confirmation email once your order has been shipped, including a tracking number.
The tracking number will become active within 24 hours.

6. Delayed or Lost Shipments

If your order is delayed, please wait 14 business days beyond the estimated delivery time before contacting us.
If your shipment is lost, please reach out to us via email or phone, and we will investigate and assist you accordingly.

7. Contact Information

If you have any questions or concerns about our Shipping Policy, please contact us at:
Email: [email protected]
Hotline: 0358135148

Thank you for choosing handcrafted products from Vippmarket. We are honored to serve you!